Status

Pulse status

All systems operational

Last updated

Scheduled maintenance

Database upgrade to Postgres 18

We're upgrading the primary cluster. The dashboard stays readable, but saving boards, inviting members and changing billing may be paused for up to 10 minutes.

Window
–
Affected
Database, Dashboard, API

System status

Uptime over the past 30 days

  • API

    Operational
    30 days ago99.92% uptimeToday

  • Dashboard

    Operational
    30 days ago99.97% uptimeToday

  • Authentication

    Operational
    30 days ago99.95% uptimeToday

  • Webhooks

    Operational
    30 days ago99.98% uptimeToday

  • Email delivery

    Operational
    30 days ago99.93% uptimeToday

  • Database

    Operational
    30 days ago99.92% uptimeToday

  • Storage

    Operational
    30 days ago99.98% uptimeToday

Past incidents

  1. No incidents reported.

  2. Delayed webhook deliveries

    Minor

    Affected Webhooks · Resolved in 1h 34m

    1. Investigating

      Some webhook deliveries are arriving up to 20 minutes late. We're looking into it.

    2. Identified

      A misconfigured worker pool was starving the delivery queue. We're scaling it back up.

    3. Monitoring

      A fix is live. Queued deliveries are being retried in order; expect some duplicates.

    4. Resolved

      The retry backlog has fully drained and deliveries are back to normal latency.

  3. No incidents reported.

  4. No incidents reported.

  5. Elevated API error rates in eu-west

    Major

    Affected API, Dashboard · Resolved in 1h 32m

    1. Investigating

      Around 8% of API requests from Europe return 502 errors. Dashboards may load slowly.

    2. Identified

      A load balancer in eu-west is dropping connections after a certificate rotation.

    3. Monitoring

      Traffic is routed through a healthy load balancer. We're watching error rates closely.

    4. Resolved

      Error rates have stayed at baseline for an hour. This incident is resolved.

  6. No incidents reported.

  7. No incidents reported.

  8. Invitation emails delayed

    Minor

    Affected Email delivery · Resolved in 1h 10m

    1. Investigating

      Organization invitations and password reset emails are taking longer than usual.

    2. Identified

      Our upstream email provider is throttling outgoing mail. We've contacted their team.

    3. Resolved

      Our email provider has cleared its queue. All pending invitations have been sent.

  9. No incidents reported.

  10. No incidents reported.

  11. No incidents reported.

  12. Database failover caused brief outage

    Critical

    Affected Database, API, Authentication · Resolved in 1h 14m

    1. Investigating

      API requests and sign-ins are failing. We're investigating with top priority.

    2. Identified

      The primary database node failed a health check and automatic failover stalled.

    3. Monitoring

      Writes are succeeding again. Some sign-ins may need a retry while caches warm up.

    4. Resolved

      The new primary is healthy and replication has caught up. No data was lost.

  13. No incidents reported.

  14. No incidents reported.