Privacy Policy
How Pulse collects, uses and protects your personal data.
Last updated
1. Who we are
Pulse is operated by TODO: registered company name (or your full name if sole trader), TODO: street, postal code, city, TODO: country ("we", "us"). We are the data controller for the personal data described in this policy.
For any privacy question, contact us at contact@launch-now.dev.
When you use Pulse on behalf of an organization, that organization is the controller of the content it stores in Pulse, and we act as its processor under our Data Processing Agreement.
2. Data we collect
| Category | Examples | Source |
|---|---|---|
| Account data | Name, email address, profile picture | You |
| Authentication data | Sign-in method, one-time codes, two-factor settings, linked GitHub or Google account identifiers | You, GitHub, Google |
| Organization data | Organization name and logo, members, roles, invitations | You and your teammates |
| Billing data | Plan, invoices, billing address. Card details are handled by Stripe and never reach our servers | You, Stripe |
| Content | Data you create in the product, feedback you send us | You |
| Technical data | IP address, browser and device, session history, security logs | Automatically |
3. Why we use it and on what legal basis
| Purpose | Legal basis (GDPR art. 6) |
|---|---|
| Create and secure your account, provide the service | Performance of a contract |
| Process payments, issue invoices, keep accounting records | Contract and legal obligation |
| Send transactional emails (sign-in codes, invitations, billing) | Performance of a contract |
| Prevent fraud and abuse, keep security logs | Legitimate interest |
| Improve the product from aggregated usage and feedback | Legitimate interest |
| Answer your requests to support | Legitimate interest |
We do not use your data for automated decision-making that produces legal effects, and we do not sell your personal data.
5. International transfers
Some providers process data outside the European Economic Area. When they do, transfers rely on an adequacy decision (such as the EU-US Data Privacy Framework) or on the European Commission's Standard Contractual Clauses.
6. How long we keep it
- Account and organization data: as long as your account exists.
- After you delete your account, data is removed from our live systems right away and from backups within 30 days.
- Security and access logs: 90 days.
- Invoices and accounting records: as long as tax law requires (typically 10 years in France).
7. Your rights (EEA, UK and Switzerland)
You can access, correct, delete or export your data, restrict or object to its processing, and withdraw consent at any time. Most of this is available from your account settings; otherwise email us.
We answer within one month. You can also lodge a complaint with your data protection authority, for us TODO: e.g. CNIL (www.cnil.fr).
8. California residents (CCPA/CPRA)
In the last 12 months we collected the categories listed above (identifiers, commercial information, internet activity) for the purposes listed above. We do not sell or share personal information for cross-context behavioral advertising, and we do not use sensitive personal information to infer characteristics.
You have the right to know, delete and correct your personal information, and not to be discriminated against for exercising these rights. You or an authorized agent can send a request to contact@launch-now.dev. We will verify your identity before responding.
9. Security
Data is encrypted in transit (TLS) and at rest by our hosting providers. Access is limited to people who need it, and accounts can be protected with two-factor authentication. No system is perfectly secure; if a breach affects you, we will notify you and the relevant authority as required by law.
11. Children
Pulse is not intended for anyone under 16. We do not knowingly collect their data; if you believe we did, contact us and we will delete it.
12. Changes
We will post any change on this page and update the date above. For material changes, we will also notify you by email or in the app before they take effect.
13. Contact
TODO: registered company name (or your full name if sole trader), TODO: street, postal code, city, TODO: country. Email: contact@launch-now.dev.